Careers

How We Hire

The DRG posts all positions that we are currently hiring for on our website. To apply, please complete the online application after the job description. Human Resources reviews all applications and reaches out to potential candidates.

The DRG is an Equal Opportunity / Affirmative Action employer.  We are currently hiring for the following positions:

Benefits

We pride ourselves on investing in the well-being of all employees by offering a comprehensive benefits package, which includes:

  • Medical insurance
  • Dental insurance
  • Vision discount plan
  • Short term and long term disability coverage
  • Life insurance & accidental death and dismemberment
  • Flexible spending account (FSA)
  • 401(k) retirement plan
  • Paid time off
  • Paid reimbursement
  • Opportunities to participate in community service activities
  • Employee appreciation events

Full-Time Positions

Marketing Specialist

The Dieringer Research Group, a full-service marketing research consulting firm, is seeking a qualified candidate to fill a full-time Marketing Specialist position.  The primary job responsibilities include communicating and championing The DRG brand both externally and internally.  Under the direction of the Marketing Manager, you will be responsible for supporting the Marketing team’s efforts to achieve company and Business Development goals. The Marketing Specialist will support the marketing initiatives via social media, graphic design, and communications. We are looking for a motivated, detail-oriented individual who is ready to offer fresh ideas and a positive outlook.

Responsibilities:

  • Graphic design of internal and external content, ensuring brand standards are met
  • Managing social media postings and monitoring for effectiveness
  • Assisting the business development team by helping to prepare sales presentations and proposals
  • Researching trends and competitors, and helping our account managers and analysts keep up-to-date with changes in our industry

Qualifications:

  • Bachelor’s Degree in business, marketing, and/or social science
  • 2- 3 years experience in a marketing role (ideally B2B); marketing research experience is a plus
  • Experience with social media in a business setting (LinkedIn, Twitter, Facebook)
  • Experience with Adobe Creative Suite (InDesign, Illustrator, Photoshop)
  • Proficient in Microsoft Office (Word, Excel, PowerPoint)
  • Excellent written and verbal communication skills
  • Experience with a sales CRM a plus
  • Excellent attention to detail and a focus on quality
  • A team player with a desire to learn
  • Ability to critically think about a task and project as a whole
  • Must be a motivated, creative individual who is ready to offer fresh ideas and excel in a fast-paced work environment

Please apply online.

Equal Opportunity Employer / Affirmative Action Employer

Technical Services Manager

As a DRG Technical Services Manager, you carry expert level technical experience, are collaborative, have excellent attention to detail, are consistently security-minded, and always have customer service as a top priority.  You manage a small help desk team to ensure that sites and services are running smoothly and that we’re working smarter each day to be more secure, more efficient, and more reliable. You love new challenges and enjoy using your creativity to find the right technology solution for the endless opportunities you will face.  This is a challenging and rewarding position that offers a competitive compensation package, a supportive environment that is focused on teamwork and an opportunity to learn from a team of highly experienced technology and marketing research professionals who are dedicated to your growth.

Qualifications:

  • Bachelor’s in IT, Business or closely related field.
  • Driver’s license and auto insurance.
  • Five (5) years of experience in maintaining systems, solutions and applications; experience in a highly regulated industry is a plus.
  • Three (3) years of supervisory/managerial experience.
  • Level III support experience to research and deploy solutions that improve efficiency, productivity, and solve challenges.
  • Advanced knowledge of the following technologies:
    • Virtualized servers and storage
    • Microsoft Windows server and client operating systems
    • Linux
    • Microsoft Exchange and Microsoft Office
    • UTM Firewall, Windows networking, and LAN network switch management
    • Structured query language
    • Powershell and other scripting for automation
    • Syslog servers
    • Enterprise-class network security solutions

Skills:

  • Proven ability to manage a technical team of 2 or more individuals in a business with over 100 endpoints, a strong Internet presence, and self-managed on-premise business solutions.
  • Demonstrable leadership skills in bringing forth solutions for continuous improvement through collaboration, research, and vendor negotiations.
  • Having a goal-oriented management style, leading teams to meet short term and annual personal and department goals.
  • Direct experience successfully managing IT systems and applications in businesses with at least 50 employees.
  • Proficiency in handling the most complex of technical concepts, latest application tools and technologies and strong application troubleshooting techniques.
  • Ability to effectively lead and influence teams and inspire others to achieve goals through innovation, quality and excellence.
  • Ability to match project tasks with opportunities for development so that employee potential is utilized to the maximum.
  • Proven track record of developing and providing outstanding customer service as an individual and as manager of a team.
  • Proven ability to manage multiple complex projects simultaneously.
  • Must have excellent time-management skills and the ability to prioritize tasks.
  • Effective problem solving skills fueled by resourcefulness, critical thinking, and deductive reasoning.
  • Must be able to demonstrate excellent written and verbal communication skills.
  • Strong work ethic and personal practices that set an example for highly effective habits to ensure efficiency and quality.

Role expectations:

  • Research and procure cost-effective product and service solutions that meet the needs of stakeholders.
  • Budget and forecast for companywide technology expenses, including the daily management of asset inventory and software/hardware lifecycles for security and performance efficiency.
  • Lead the effort to recruit the right talent for the team based on the evolving demands in technology.
  • Plan and conduct frequent impromptu feedback and formal performance appraisals of department team, administer disciplinary action, raises, bonuses, and promotions when necessary.
  • Identify, recommend, and implement end user training programs to increase the support staff’s competency and self-sufficiency.
  • Monitor and improve first call resolution and escalation procedures, and be accessible to support and coach the team along the way.
  • Doing whatever it takes to optimize uptime and prevent downtime to sites, services, employees, and clients.
  • Facilitate and be available for business critical level III support, during and after business hours.
  • Develop proactive transparent approaches to delivering customer support, including but not limited to one-on-one training, companywide communication, and effective department procedural documentation.
  • Deploy, communicate, and monitor effectiveness of information security compliance and certification objectives.
  • Lead the on-going objective for employee information security awareness and assist with the drafting, communication, and enforcement of policies and procedures.
  • Collect and provide necessary information regarding incidents to senior management or Risk and Compliance Team.
  • Establish and enforce service levels by managing the technical services team to meet and exceed internal/external customer expectations.
  • Bring technical support to customers by collaborating with account managers, clients, and 3rd-parties on security assessments/audits, questions on technical capabilities; supporting customers/3rd parties with on-site visits, technical presentations, and training; offering instruction for the proper and optimized use of our products in applications; and developing tests and designing experiments to demonstrate product performance.
  • Assist with the drafting of content for marketing communication pieces (regulatory information, thought-leadership on trending technologies, etc.)

Equal Opportunity/Affirmative Action Employer

All interested candidates must apply online.

Part-Time Positions

Call Center Research Interviewer

$200 signing bonus!

Part-time, flexible hours
No sales involved!

The DRG is seeking Call Center Research Interviewers to join our team.  The position is 16 to 29 hours per week and offers a flexible schedule!

You will have the ability to set your own schedule during the hours available.  Primary hours of this position are evenings (around 4pm – 9pm) and Saturdays (around 10am – 4pm).  We provide training as well as challenging opportunities for growth and development.  *Apply before October 6 to be eligible for a $200 signing bonus.

Position Description:

  • Make outbound calls in a professional, respectful and friendly manner
  • Read scripts to collect data and opinions on various topics
  • Engage people to complete opinion research surveys over the phone
  • Record opinions accurately
  • Work in a friendly environment while maintaining a strong attention to detail

Qualifications:

  • High school diploma or equivalent
  • Computer/keyboard skills (25wpm)
  • Excellent communication skills and a positive attitude
  • Dependable and reliable
  • Ability to follow written and verbal instructions
  • Ability to work evenings and two Saturdays per month

Equal Opportunity/Affirmative Action Employer

All interested candidates must apply online.

Administrative Assistant

The Dieringer Research Group, Inc. (The DRG) is looking to hire a part-time (approximately 20-25 hours/week) Administrative Assistant to join our Employee Services department.  Under the direction of the Director of Employee Services, this position will be responsible for a variety of assignments that will support the Employee Services Department, which includes Human Resources, Reception, Company Events and Community Service.

Essential Duties and Responsibilities

  • Lead Reception (answering the phone, greeting visitors, etc.)
  • Perform administrative tasks such as sorting mail, assembling training and meeting materials, creating, proofreading and distributing documents
  • Assist with the coordination of special events

 Qualifications

  • Bachelor’s degree and 2-5 years of professional experience
  • Previous experience working with sensitive and confidential information
  • Friendly, pleasant demeanor and enjoys working with a variety of individuals
  • Well organized, with attention to detail
  • Responsive and proactive team player
  • Exceptional time-management, communication, interpersonal and written skills
  • Working knowledge of computer software (Microsoft Suite)

Equal Opportunity/Affirmative Action Employer

All interested candidates must apply online.