How We Help

Going beyond the insights

Collaborating for your success

As our client, you are more than a number to us. And we aim to be much more than a vendor to you. We’re partners, operating as an extension of your team and working together toward your success.

That means we…

    • Take things off your plate so you can put your energy where it’s most impactful.
    • Support you in driving growth and creating change.
    • Treat your investment as if it were our own.
    • Understand you’re making business decisions based on the reporting we provide.
    • Serve as your go-to for consultation on all things marketing research.
    • Hold ourselves to the highest possible quality standards.

Have questions about any of the ways we can collaborate for your success?

Is The DRG A Good Fit For You?

Marketing research is an investment in your business’s success, so it’s important to find the right partner to help you accomplish what you need.

What's Your Company's CX Maturity Stage?

Building best-in-class tracking programs

Whether you are standing up a new program or taking your existing one to new heights, our proven framework ensures you can make data-driven decisions with confidence.

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We start your program design with a conversation to get a clear understanding of your business needs, the context around your goals, and your bottom line. Then, we tailor our program design framework to your research and business needs to maximize our collection of meaningful insights and minimize your budget impact. 

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We tailor our research methods, survey collection, and overall approach to meet your target audience where they are. While we are in the collection phase, we diligently monitor and adapt our methods as necessary. And while we love automation as much as anyone else, we will never “set it and forget it” when it comes to your program.

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Once we finish the collection stage, we analyze the findings and interpret the stories in the data. We’ll work together as a team with you, your stakeholders, and your other vendors to ensure we’re providing well-informed, truly useful insights to everyone involved. Then, your account manager leverages our team of project managers, analysts, and support specialists to deliver you an engaging, comprehensive report on the findings. 

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After we report on the research results, we won’t leave you asking, “What now?” We consult and collaborate with you on an action plan to best leverage the insights we discover. This may include making recommendations for next steps, helping you socialize the results across your organization, or choosing areas of greatest impact for enacting change.

Going beyond the typical reporting

Engaging data stories that empower, inspire, and motivate your stakeholders

Number-heavy reports have their purpose, but they may not always be the most engaging for all people. It’s important to us that we deliver reporting that empowers, inspires, and motivates your stakeholders to take action.

That’s why we transform significant insights into compelling data stories to support your business decision-making, with the understanding that each stakeholder needs to know the insights most meaningful to their goals and bottom line.

Customer Experience Research

Brand Experience Research

It's All About Experience

Your customers, brand, and employees all co-exist, so should your strategies for success.

Experience Fusion identifies the hidden connections between your CX, BX, and EX, adding confidence to your strategic direction.

Experience Fusion Graphic - How We Help

Let's Connect.

It all starts with a conversation.

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